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Research Article

volume 37 issue 3 (september 2017) : 209-215,   Doi: 10.18805/asd.v37i03.8994

Critical success factors and organizational performance: A study on citrus industry

U
U.T. Sunil Kumar
R
R.L. Shrivastava
1Department of Mechanical Engineering,Yeshwantrao Chavan College of Engineering, Hingna Road, Wanadongri, Nagpur- 441110, India
Cite article:- Kumar Sunil U.T., Shrivastava R.L. (2017). Critical success factors and organizational performance: A study on citrus industry. Agricultural Science Digest. 37(3): 209-215. doi: 10.18805/asd.v37i03.8994.

ABSTRACT

Quality management of citrus fruits is the top priority as the demand for the fruits is increasing tremendously. In order to investigate the effect of critical success factors (CSF,s) or predictors on the performance measurement factors of citrus industry, an exploratory type of study was conducted with 100 valid responses collected from citrus stake holders. Specially prepared questionnaire consisted of 102 items clubbed in to ten groups for performance improvement Input factors and 24 items clubbed in to four groups for performance measures. The questionnaire is prepared in consultation with experts of industry and 1-5 Likert scale is being used for data collection. The data obtained is tested for normality, validity and reliability then, ANOVA and multiple regression analysis is performed. The ANOVA test revealed that the perceptions associated with the findings were in conformity with the hypothesis. Quality improvement frame work or model is derived from the current study. The study revealed that business environment and resources leads to Economic, Quality, Non-financial and Innovation/ technology performance of the citrus industry. Post harvest process control and post harvest pest and disease control measures improved economic performance and technology and innovation performance. Critical factors like marketing and distribution contributed to non-financial performance. It is further seen that socio economic aspects lead to innovation and technology performance.

REFERENCES

  1. Crosby, P. (1979). Quality is Free, McGraw-Hill, New York, NY.
  2. Daneil, R. (1961). Management data crisis. Harward Business Review, Sept-Oct.: pp 111-112.
  3. Deming, W.E. (1982). Out of the Crisis, Cambridge University Press, Cambridge, MA. 
  4. El-Otmani M. and Ait-Oubahou A. (1996). Prolonging citrus fruit shelf-life: Recent development and Future Prospects. Proc Int Soc. Citri, South Africa, 12-17 May 1996: pp 56-69.
  5. Ismail, M. and Zhang, J. (2004). Post-harvest diseases and their control, Outlook Pest Management 2: 29-35.
  6. Juran, J. and Gryna, F. (1980). Quality Planning and Analysis, McGraw-Hill, New York, NY.
  7. Khalid, S., Malik, A. Ullah., S., Basharat A., Khan, A. S., Khalid, Muhammad S. and Amin, M. (2012). Tree age and canopy position affect rind quality, fruit quality and rind nutrient content of ‘Kinnow’ mandarin (Citrus nobilisLour × Citrus deliciosa Tenora), Scientia horticulturae. 135: 137-144.
  8. Khedkar, Dinesh D. (2015). Minimal Volume Irrigation Scheduling for Citrus Cultivation in Warud Tehsil, Maharashtra, India. Agriculture and Agricultural Science Procedia: pp 365-371.
  9. Ladaniya M. S. and Singh S. (2006). Post-harvest technology of fresh citrus. Souvenir, National National Symp. Citri-A Road map, Umiam, Meghalaya, 22-24 Feb. 2006: pp 271-292.
  10. Lee J. Cronbach, (1951). Coefficient alpha and the internal structure of tests, Psychometrika,University of Illinois, 16(3): 297-334 
  11. Motwani, J. (2001). Critical factors and performance measures of TQM, The TQM Magazine. 13(4): 292-300.
  12. Olivier Pailly A., Gilles Tison A, and Audric Amourouxb O. Pailly (2004). Harvest time and storage conditions of ‘Star Ruby’ grapefruit (Citrus paradisi Macf.) for short distance summer consumption, Postharvest Biology and Technology. 34: 65–73.
  13. Palou, L., Pérez-Gago, M.B. and Valencia-Chamorro, S.A. (2014). Edible composite coatings formulated with antifungal GRAS compounds: A novel approach for postharvest preservation of fresh citrus fruit (Conference Paper). International Symposium on Discovery and Development of Innovative Strategies for Postharvest Disease Management, 20 October 2014, ISHS Acta Horticulturae, 1053: 143-150.
  14. Reddy,V.B., Madhavi,G.B., Reddy,V.C., Reddy,K.G. and Reddy, M.C. (2008). Post harvest fungal spoilage in sweet orange(citrus sinensis) and acid lime(citrus aurentifolia swingla) at different stages of marketing. Agricultural Science Digest 28(4):265-267 
  15. Regnier, T., Combrinck, S., Veldman, W. and Du Plooy, W. (2014). Application of essential oils as multi-target fungicides for the control of Geotrichum citri-aurantii and other postharvest pathogens of citrus. Industrial Crops and Products, 61:151-159.
  16. Rockhart, J.F.(1979). Chief executives design their own data needs. Harward Business Review. 57(2): 238-41.
  17. Santacoloma P, Roettger A. and Tartanac F. (2015). Course on agribusiness management for producers’ associations. Module 4 – Post- harvest and marketing. Training materials for agricultural management, marketing and finance. Sustainable Agriculture Reviews,/Springer, International Publishing Switzerland. pp 65. 
  18. Sonkar, R.K., Sarnaik D.A., Dikshit S.N,, Saroj P.L. and Huchche, .A.D. (2008). Post-harvest management of citrus fruits: A Review J Food Sci Technol. 45(3): 199–208.
  19. Sukorini, H., Sangchote, S. and Khewkhom , N. (2013). Control of postharvest green mold of citrus fruit with yeasts, medicinal plants, and their combination. Postharvest Biology and Technology. 79: 24-31.
  20. Sundaram V. (2016). Studies on storability of vegetables in zero energy cool chamber. Agriculture Science Digest. 36(3):244-246
  21. Zenga R., Zhangc, A., Chenc, J. and Fuc, Y. (2012). Postharvest quality and physiological responses of clove bud extract dip on ‘Newhall’ navel orange. Scientia Horticulturea. 138: 253–258.
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    Research Article

    volume 37 issue 3 (september 2017) : 209-215,   Doi: 10.18805/asd.v37i03.8994

    Critical success factors and organizational performance: A study on citrus industry

    U
    U.T. Sunil Kumar
    R
    R.L. Shrivastava
    1Department of Mechanical Engineering,Yeshwantrao Chavan College of Engineering, Hingna Road, Wanadongri, Nagpur- 441110, India
    Cite article:- Kumar Sunil U.T., Shrivastava R.L. (2017). Critical success factors and organizational performance: A study on citrus industry. Agricultural Science Digest. 37(3): 209-215. doi: 10.18805/asd.v37i03.8994.

    ABSTRACT

    Quality management of citrus fruits is the top priority as the demand for the fruits is increasing tremendously. In order to investigate the effect of critical success factors (CSF,s) or predictors on the performance measurement factors of citrus industry, an exploratory type of study was conducted with 100 valid responses collected from citrus stake holders. Specially prepared questionnaire consisted of 102 items clubbed in to ten groups for performance improvement Input factors and 24 items clubbed in to four groups for performance measures. The questionnaire is prepared in consultation with experts of industry and 1-5 Likert scale is being used for data collection. The data obtained is tested for normality, validity and reliability then, ANOVA and multiple regression analysis is performed. The ANOVA test revealed that the perceptions associated with the findings were in conformity with the hypothesis. Quality improvement frame work or model is derived from the current study. The study revealed that business environment and resources leads to Economic, Quality, Non-financial and Innovation/ technology performance of the citrus industry. Post harvest process control and post harvest pest and disease control measures improved economic performance and technology and innovation performance. Critical factors like marketing and distribution contributed to non-financial performance. It is further seen that socio economic aspects lead to innovation and technology performance.

    REFERENCES

    1. Crosby, P. (1979). Quality is Free, McGraw-Hill, New York, NY.
    2. Daneil, R. (1961). Management data crisis. Harward Business Review, Sept-Oct.: pp 111-112.
    3. Deming, W.E. (1982). Out of the Crisis, Cambridge University Press, Cambridge, MA. 
    4. El-Otmani M. and Ait-Oubahou A. (1996). Prolonging citrus fruit shelf-life: Recent development and Future Prospects. Proc Int Soc. Citri, South Africa, 12-17 May 1996: pp 56-69.
    5. Ismail, M. and Zhang, J. (2004). Post-harvest diseases and their control, Outlook Pest Management 2: 29-35.
    6. Juran, J. and Gryna, F. (1980). Quality Planning and Analysis, McGraw-Hill, New York, NY.
    7. Khalid, S., Malik, A. Ullah., S., Basharat A., Khan, A. S., Khalid, Muhammad S. and Amin, M. (2012). Tree age and canopy position affect rind quality, fruit quality and rind nutrient content of ‘Kinnow’ mandarin (Citrus nobilisLour × Citrus deliciosa Tenora), Scientia horticulturae. 135: 137-144.
    8. Khedkar, Dinesh D. (2015). Minimal Volume Irrigation Scheduling for Citrus Cultivation in Warud Tehsil, Maharashtra, India. Agriculture and Agricultural Science Procedia: pp 365-371.
    9. Ladaniya M. S. and Singh S. (2006). Post-harvest technology of fresh citrus. Souvenir, National National Symp. Citri-A Road map, Umiam, Meghalaya, 22-24 Feb. 2006: pp 271-292.
    10. Lee J. Cronbach, (1951). Coefficient alpha and the internal structure of tests, Psychometrika,University of Illinois, 16(3): 297-334 
    11. Motwani, J. (2001). Critical factors and performance measures of TQM, The TQM Magazine. 13(4): 292-300.
    12. Olivier Pailly A., Gilles Tison A, and Audric Amourouxb O. Pailly (2004). Harvest time and storage conditions of ‘Star Ruby’ grapefruit (Citrus paradisi Macf.) for short distance summer consumption, Postharvest Biology and Technology. 34: 65–73.
    13. Palou, L., Pérez-Gago, M.B. and Valencia-Chamorro, S.A. (2014). Edible composite coatings formulated with antifungal GRAS compounds: A novel approach for postharvest preservation of fresh citrus fruit (Conference Paper). International Symposium on Discovery and Development of Innovative Strategies for Postharvest Disease Management, 20 October 2014, ISHS Acta Horticulturae, 1053: 143-150.
    14. Reddy,V.B., Madhavi,G.B., Reddy,V.C., Reddy,K.G. and Reddy, M.C. (2008). Post harvest fungal spoilage in sweet orange(citrus sinensis) and acid lime(citrus aurentifolia swingla) at different stages of marketing. Agricultural Science Digest 28(4):265-267 
    15. Regnier, T., Combrinck, S., Veldman, W. and Du Plooy, W. (2014). Application of essential oils as multi-target fungicides for the control of Geotrichum citri-aurantii and other postharvest pathogens of citrus. Industrial Crops and Products, 61:151-159.
    16. Rockhart, J.F.(1979). Chief executives design their own data needs. Harward Business Review. 57(2): 238-41.
    17. Santacoloma P, Roettger A. and Tartanac F. (2015). Course on agribusiness management for producers’ associations. Module 4 – Post- harvest and marketing. Training materials for agricultural management, marketing and finance. Sustainable Agriculture Reviews,/Springer, International Publishing Switzerland. pp 65. 
    18. Sonkar, R.K., Sarnaik D.A., Dikshit S.N,, Saroj P.L. and Huchche, .A.D. (2008). Post-harvest management of citrus fruits: A Review J Food Sci Technol. 45(3): 199–208.
    19. Sukorini, H., Sangchote, S. and Khewkhom , N. (2013). Control of postharvest green mold of citrus fruit with yeasts, medicinal plants, and their combination. Postharvest Biology and Technology. 79: 24-31.
    20. Sundaram V. (2016). Studies on storability of vegetables in zero energy cool chamber. Agriculture Science Digest. 36(3):244-246
    21. Zenga R., Zhangc, A., Chenc, J. and Fuc, Y. (2012). Postharvest quality and physiological responses of clove bud extract dip on ‘Newhall’ navel orange. Scientia Horticulturea. 138: 253–258.
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